The system doesn't apply form 8863 for the lifetime Learning Credit. How does this get applied?

We can't see your tax return so we can't tell you why he didn't get the Lifetime Learning Credit (LLC).  In TurboTax, verify that the information was entered correctly. 

You can take the Lifetime Learning Credit every year for higher education, as long as you meet all of these qualifying requirements:

• You, your dependent, or a third party paid qualified education expenses for higher education at an eligible educational institution
• The qualified education expenses were for an eligible student
• The eligible student is you, your spouse, or a dependent on your tax return
• For the full credit, your 2022 modified adjusted gross income (MAGI) is less than $90,000 ($180,000 if you are filing jointly)
  • For a reduced credit, your MAGI is between $80,000 and $90,000 ($160,000 and $180,000 if you're filing jointly)

For additional information see:

• How to Calculate Your Lifetime Learning Tax Credit on IRS Form 8863

I found the answer on my own.   The foreign address button needs to be selected to apply an address out of the country.   At first I didn't recognize the difference.