I have a debt on my account listed under US Dept of Education/glelsi but i have never taken out student loans before. who do i contact to find out more information?

USDOE/GLELSI means “U.S. Department of Education/Great Lakes Educational Loan Services Inc.” It’ll appear on your credit report if you have a federal student loan managed by Great Lakes Loan Services.

The only reason you should see USDOE/GLELSI on your credit report is if you’ve taken out a student loan. If you haven’t, that might mean that someone else has fraudulently taken one out in your name. If you suspect fraud, you should call Great Lakes at 1 (800) 236-4300 and file an identity theft report.

This also applies if you co-signed a loan for another and it's managed by GLELSI.