Because the TurboTax State e-filing fee (CD/Download versions only) covers transmission cost and does not guarantee acceptance, it's our policy to not issue refunds for e-filing fees except in these special circumstances:
- You are unable to e-file because of a tax situation your state agency doesn't support.
- We instructed you to enter an override in your state return as a workaround to a known product issue.
- A known program error or state agency problem prevents you from successfully e-filing your state return.
- You were accidentally charged a second e-filing fee when you resubmitted your state return, in which case we'll gladly refund the duplicate charge.
Should one of these situations apply to you, please contact us for a refund.