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New Member
posted Apr 20, 2020 6:57:15 AM

Is my government stimulus check delayed because I used turbo tax?

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3 Replies
Expert Alumni
Apr 20, 2020 7:11:42 AM

The bank account information for TurboTax filers is transmitted to the IRS as a part of the tax return. The IRS has the appropriate banking information for all TurboTax filers, which can be used by them to distribute stimulus payments. This is true regardless of whether a customer chose to receive their refund on a debit card, selected refund transfer (refund processing service/SBTPG) or other services.

 

Any TurboTax customer who selected a refund transfer or a debit card that gets a stimulus payment sent from the IRS to those accounts will receive those stimulus payments without delay or fees.

 

We know everyone is anxious to get their money. If you are eligible, you can find out when and how the IRS will be sending your stimulus payment to you by visiting the IRS Get My Payment tool.  The IRS Get My Payment is the ONLY way to get: 

  • Your payment status
  • Your payment type
  • Additional information, like if IRS needs updated bank account information

Level 2
Jan 5, 2021 7:57:21 PM

I talked to the IRS today. they told me this is Turbotax problem.  Because I used Turbotax I will not be getting my stimulus check.    All I've seen from Turbotax is excuses.  

Expert Alumni
Jan 7, 2021 11:25:42 AM

If you provided your bank account information on your tax return, the IRS has that information.  If your account was one that was affected by the recent IRS processing error, TurboTax has been working with the IRS to ensure that they have the proper information for a second attempt to deposit funds directly into customer bank accounts in the next day or two.  If a second attempt is unsuccessful, then the IRS will mail a check.  Processing will continue until January 15, 2021.

 

If you have not received your payment by January 15, 2021, AND your status remains "unavailable" at Get My Payment, then you will claim your credit when you file your tax return.

 

Please allow a few days after the 15th for the mailing of any check or debit card issued by the IRS.

 

You will find the most current updates posted here: IRS Updates on the Second Stimulus and here: TurboTax updates on the second stimulus.  Both of these sites will continue to be updated as more information becomes available.