I'm entering info into my turbotax product and nothing seems to be registering. I entered 2 1099NEC's and it still shows business income as zero. Same with expenses.

If you are using TurboTax Home and Business, enter the 1099-NEC in the Business tab rather than the Personal tab income.

 

If you have a version that doesn't fully support self-employment, such as Premier Desktop, the program doesn't support all business expenses.

 

If you are still having trouble, I suggest you try these troubleshooting steps:

 

• Check your internet connection. Hardwired connections work best.
• Try exiting TurboTax, restarting your device and starting TurboTax again.
• Try using a different browser. Chrome usually works well.
• Try clearing your cache and cookies.  

 

If after trying all of the options mentioned you still have the same problem:

 

See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.