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New Member
posted Apr 16, 2020 10:14:17 AM

I didn't get my stimulus check

0 10 3730
10 Replies
Expert Alumni
Apr 16, 2020 10:33:05 AM

The IRS Economic Impact Payments website at this link is a good place to find out about your stimulus payment.

 

If you filed a tax return in 2018 or 2019, you should be "on the list".  Use the Get my Payment button at this link under the section "Filers: Get Your Payment" to check on the status of your payment.

 

If you received your 2018 or 2019 refund via a Turbo Visa Debit Card issued by Green Dot, you should be receive an email about your stimulus payment.  If you fall into this category, you should review the following information:

  •  I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 
  •  I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

Due to unprecedented traffic you may experience some delays on the Turbo card site or phone line. Everyone is anxious to get their stimulus money, your patience is appreciated.  For additional Turbo card questions, including how to receive a check, please see this Turbo Visa Debit Card site

 

 

If you didn't file a tax return in 2018 or 2019, but were required to do so under the rules, you'll need to file your tax return(s) to "get on the list".

 

If you were not required to file a tax return in either 2018 or 2019, use the "Non-Filers: Enter Your Payment Info Here" section at this link to provide your payment information to the IRS.  Or, you can use the TurboTax Stimulus Registration product at this link.

 

Note that "not required" to file a tax return is not the same as "required to file but didn't".  

 

See the section of IRS Publication 501 at this link for the Table 1 chart with the gross income amounts that require you to file

 

See IRS Publication 501 Table 3 for the other situations that require you to file a U.S. tax return, even if you don't meet the gross income requirements

 

Here is a summary of stimulus payment eligibility:

  • You don't need to sign up or fill out a form to receive a payment if you've been working and paying taxes since 2018.  Or, if you are on Social Security, you won't need to take any action. 
  • If you made less than $75,000 in 2019, you will be eligible for the full payment of $1,200. Couples who filed jointly and made less than $150,000 will get $2,400.
  • An individual who filed as "head of household" and earned $112,500 or less gets $1,200.  For every child in the household, you will receive an additional $500.
  • If you made more than $75,000, your payment will be reduced by $5 for every $100 of income that exceeds the limits. So if you made $80,000 in 2019, you will receive $950. The payment decreases to zero for an individual making $99,000 or more or a couple making $198,000 or more.
  • If you're a family of four, you’ll be eligible for a maximum of $3,400.
  • Dependents older than 16 at the end of 2019 and people without a Social Security number are not eligible for a stimulus payment.

New Member
Apr 16, 2020 11:26:20 AM

This doesn't help I got the card I got my taxes on this card and I still didn't get the money because it was sent to your temporary account how are you guys going to fix this for us 

Expert Alumni
Apr 16, 2020 11:59:57 AM

For more information please go to the Santa Barbara TPG CARES Act Update website.

Level 2
Apr 16, 2020 9:07:16 PM

That link does not work for us non filers they said there was a glitch using TurboTax and the H&R Block non filing system is has been fixed do you know when the checks will be coming since we didn't get them the other day like everyone else

New Member
Jun 10, 2020 5:36:43 AM

Gm.Accirding to the IRS portal, my check was mailed out on May 1st, even though they originally said the would use my direct deposit info.I still haven’t received it yet and that IRS #ending in 9835 always hangs up on me?How can I report my missing stimulus to someonethat I make sure I get it.I am still furloughed from my job and I am waiting on my unemployment.I desperately need this money.Can you please help me?Thank you

Expert Alumni
Jun 10, 2020 6:59:00 AM
New Member
Jan 21, 2021 2:28:01 PM

I received my first stimulus in my banking  account, no problem.

The second one I did not get, same bank. same address, etc.

Can you help me? 

 

Thank you,

Su McElroy

New Member
Jan 21, 2021 2:29:54 PM

I filed my taxes every year with Turbo tax.

Same information, no changes. Still no second stimulus 

Expert Alumni
Jan 21, 2021 4:22:42 PM

Stimulus payments are issued by the IRS, not by TurboTax. We do not have direct information about your stimulus payment.

 

For the most up to date information on if you are eligible and when and where you can expect a payment, they suggest you visit the IRS Get My Payment tool.

Some possibilities are:

  • a stimulus payment was already distributed to you by the IRS and could still be on it’s way through Government issued check or prepaid card or an upcoming direct deposit
  • IRS may be working on further solutions to send a stimulus payment to those whose payments were returned in the first round of disbursement
  • IRS has not provided TurboTax and our partners with enough information to process a payment at this time

 

@SuMcElroy

New Member
Mar 30, 2021 2:32:30 PM

I never had a debit card with turbo tax. I have never direct deposited any tax returns.  The only means I have received money from IRS has been by check.  My last 2 stimulus payments were by check.. Why does it now say that my payment will be deposited on March 24 to account 6220.  I have no idea what that is but I read that there may be a glitch because I filed with Turbo Tax.  I can't reach anyone at IRS, what do I do now.