First time in a decade having some problems with TurboTax. I can't figure out how to delete Schedule C (don't need it), and the program doesn't let me view returns.

I click on "view returns", another window opens saying "this may take a few minutes"...nothing happens

505

Expert Alumni

Apr 6, 2025 6:57:14 AM

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax. You can try these steps if you are using the online version:

Clearing your Cache and Cookies
Using a different browser
Opening an Incognito Window

Please reach out again if your problem persists.

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First time in a decade having some problems with TurboTax. I can't figure out how to delete Schedule C (don't need it), and the program doesn't let me view returns.