Download button missing for New York S Corp for Turbotax business 2023 desktop version

I'm trying to add NY S corp to my turbotax 2023 business desktop. On the download screen the download button is missing and there is no license code. It says NY S corp available Nov 3rd so it should be there already. When I try to download it from within the desktop app it just says it's already downloaded. How do I download this?

445

Level 2

Dec 22, 2023 10:15:47 AM

Level 15

Dec 23, 2023 9:15:07 AM

1) clear your cookies/browser history

2) make sure your OS is up to date and restart your computer

3) try again ... use a different browser if needed ... chrome works well

4) try downloading the state program from inside the 2023 program in the state tab

5) Wait ... most of the NY forms will not be functional until 2/2 https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotaxbusiness_ny_windows_scorp.html

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Download button missing for New York S Corp for Turbotax business 2023 desktop version