There is a country selection button on the review screen, but it doesnot work. This issue is not related to being a foreigner or having an American credit card. The button simply does not function. I cannot reach anyone authorized to help. Because the button doesnot work, I cannot complete my tax refund application, which is just a few steps away from being finalized. There is a software error. Ihave been waiting for it to be fixed for almost a week. I opened a thread in the community regarding the issue, but no response has come. Dozens of users experiencing the same problem have opened similar threads. Irrelevant expert solutions have been suggested under those threads. The issue is directly a software bug; the button doesnt work and doesnt accept input. Ive been trying repeatedly with different browsers, different internet providers, and different devices for days, but there is no solution. Could you please assist and resolve this issue?
Thank you for your valued feedback. We are aware of this issue and our developers are working hard to fix it.
The experience you described has been identified and is being addressed by the development team for users who need to enter a foreign address on their tax return.
Take a look at the following TurboTax help article for an opportunity to register your email address and receive updates as they become available.
Why am I unable to enter a US billing address when trying to pay?