1099NEC box 2 - neither selection applies. how do I answer and proceed?

If, on your form, Box 2 is checked, click the box on the screen.

 

Screen: I have made direct sales totaling $5000 or more of consumer products to recipient for resale

 

Form: Box 2 Payer made direct sales totaling $5,000 or more of consumer products to recipient for resale