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New Member
posted Apr 14, 2023 10:41:26 AM

You accepted my refund at credit karma but never paid me the $7744 back from my federal returns now turbo tax debited my spend account when I haven’t even got paid federa

You deducted $200 on Spend account why are you paying yourselves and not giving me my money you accepted

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1 Replies
Level 15
Apr 14, 2023 11:10:58 AM

TURBOTAX TOOK MONEY OUT OF MY  ACCOUNT

 

 

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

 

 

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

 

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online