Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 2, 2021 9:47:55 AM

Would like to know how to fix my taxes?

0 3 329
3 Replies
Level 15
Mar 2, 2021 9:51:06 AM

No one can see your return so tell us what is wrong---we cannot fix it or help unless we know what the problem is.  Did you already e-file?

New Member
Mar 2, 2021 10:17:05 AM

I did already, thing is that i filled almost a year  ago and i didnt received anything so when  i get  into irs to see my refund status it says that theres nothing under my ssn or even the date i put when i filled put my return...

 

Would like to know if i can do the amend taz return or do i have to contact someone?

Level 15
Mar 2, 2021 10:28:57 AM

@samuelelias0822 So you are asking about your 2019 return----not 2020?   The IRS refund site is not showing information for 2019 returns any more.  It only shows information for 2020 returns.

 

Did you mail the 2019 return  or e-file it last year?   What does it say in your account?  Does it say accepted"  -- or does it say something else -- like "rejected" "Printed" or "ready to mail?"

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

Does your TT account say that your return was accepted?  Or does it say something else—like “rejected”, “printed” or “ready to mail?”  If it does not say accepted then it was not filed unless you put it in an envelope yourself and mailed it.

 

 TurboTax does not mail your tax return for you.

 

 

If your e-file was accepted:

 

 

The IRS refund site only displays information about 2020 refunds now, so you will not see any information there about your 2019 refund.

 

 

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

 

 

TAX ADVOCATE

 

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

 

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html