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New Member
posted Jun 3, 2019 6:04:00 PM

Why on earth would you guys post my money through a cashiers check WHEN I GAVE YOU GUYS MY DIRECT DEPOSIT INFO! I AM ABSOLUTELY IRATE Here are some quick

0 11 1993
1 Best answer
Level 15
Jun 3, 2019 6:04:04 PM

Since you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted.  The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

If the third party processor, Santa Barbara Tax Product Group, receives the refund back from the bank you selected then SBTPG sends you a check in the mail for the refund, less the returned funds fee.

11 Replies
Level 15
Jun 3, 2019 6:04:01 PM

TurboTax does not pay tax refunds.
Only the IRS and States pay tax refunds.
Or did you request to have the TurboTax account fees deducted from the federal tax refund?

New Member
Jun 3, 2019 6:04:03 PM

YES I CHOSE THE DEDUCT FROM MY REFUND OPTION AND I POSTED MY DIRECT DEPOSIT INFO. IT SAYS THEY (TURBO TAX) SENT IT AS A CHECK

Level 15
Jun 3, 2019 6:04:04 PM

Since you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted.  The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

If the third party processor, Santa Barbara Tax Product Group, receives the refund back from the bank you selected then SBTPG sends you a check in the mail for the refund, less the returned funds fee.

New Member
Jun 3, 2019 6:04:06 PM

Okay so it may be my bank. But my bank has the option to receive tax returns, do you know how long mailed check typically take?

Level 15
Jun 3, 2019 6:04:07 PM

I would guesstimate that it would be about 5 days after the refund was rejected by your bank for the check to be cut, posted and delivered.

New Member
Jun 3, 2019 6:04:09 PM

thank you so much don ! i thought it would take that 6-8 week :( i was going to be so upset

Level 3
Feb 28, 2022 4:16:09 PM

Hey I know it’s an old post how long did it take you to get your check?

New Member
Apr 13, 2022 2:17:28 PM

I know it's been awhile since you posted this I was wondering where did you end up catching your check your cashier's check I don't have a bank account and the mobile apps wouldn't do it for me and Walmart gave me a hard time  there is a wild fire crisis here in Ruidoso New Mexico and is zero point 6 miles away from my home the wind blew the fire towards a different direction. Anyways plz let me kno how you cashed  your check I was wondering if anybody had a hard time like I did thank you have a blessed

Level 2
Jun 2, 2022 1:58:51 PM

The check was hard to cash so I got a bank acct and deposited it.

New Member
Feb 23, 2023 12:55:04 PM

When you got a bank account where you able to cash the cashiers check?

Level 15
Feb 23, 2023 1:03:27 PM

@Shorty971 This thread has had no activity for almost a year; you are unlikely to get a reply from one of the users who posted here.   If your refund came in the form of a check, and you have no bank account or anywhere to cash it, we have heard that some folks are able to cash income tax refund checks at Walmart.  Or.....open a bank account at an actual brick and mortar bank.  That way you can deposit the check, let it clear and get access to your money.  Going forward, you would have a place to interact with humans face to face to help with your financial issues.