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Level 2
posted May 6, 2021 4:46:25 PM

Why Not Say It on TT that IRS is backlogged?

Instead TT has static statements that say you will get your electronically filed tax refund within 3 weeks.   All those constant updates and never a word that it won't be in 3 weeks.  Meanwhile there's post after post of customers thinking that their filing has a problem.   

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1 Replies
Expert Alumni
May 9, 2021 4:42:04 PM

TurboTax is a private company and has no control over the IRS. We also can't predict when the IRS will be caught up.