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posted Apr 22, 2025 4:38:15 AM

Why is turbo tax rejecting my return if my AGI is pull straight from an IRS return transcript i have from the IRS website? its info FROM THE IRS

I'm getting my agi from my return transcript only one i have only time i filed last year. I filed manually and not with turbo tax and it seem they're punishing me for that. I am using the only AGI i have on record from the IRS and it still keeps rejecting the return. I have filed it 6 TIMES with AGI from the IRS. So if anyone can tell why the heck it doesnt accept information from THE IRS and is stating IRS information is wrong. I need help because this is ridiculous

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1 Replies
Level 15
Apr 22, 2025 4:45:56 AM

The IRS is rejecting the tax return for the 2023 AGI, not TurboTax.  The IRS may not have your 2023 AGI in their database with your Social Security number.

Enter a 0 (zero) for the 2023 AGI and e-file the 2024 tax return again.