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Returning Member
posted Mar 15, 2022 7:54:07 AM

Why is my tax return significantly less than what the IRS approved me for

Me and my boyfriend both have this problem, I was told I was going to receive $2,552 on TurboTax but when I got my return (which TurboTax still hasn’t informed me that I got it) it was only $1,036 I have tried to contact TurboTax support but I can’t talk to anyone and the computer is telling me I haven’t even filed my federal taxes, and I’ve tried tracking my return through the IRS and it hasn’t processed that’s it’s been more than 21 days since I’ve filed and won’t give me any information. So I’m just wondering where the rest of my money is.

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1 Replies
Level 15
Mar 15, 2022 7:56:48 AM

TurboTax does not get any updates or information from the IRS after you file your tax return, so TT will have no information about why the IRS reduced your refund.   The IRS will be sending you a letter to explain why they reduced it.  It usually takes several weeks for the letter to arrive.