Did you enter ALL of the stimulus money that you had already received correctly in the recovery rebate credit section when you prepared your tax return? The IRS cross checks and if you did not enter all of the money you received, they recalculate your refund.
MY REFUND WAS LESS THAN I EXPECTED
There can be a number of reasons why your refund was less than the amount you expected. First of all, look carefully at your actual tax returns. There is sometimes confusion about the amount of refund to expect when users misinterpret the “summary” they saw in TurboTax. The amount of your refund is on your tax return. Federal refund is on line 34 on Form 1040 State tax forms are all different so we cannot tell you what line to look at on your state form. BUT it is important to actually LOOK at your tax return forms yourself and see the amounts of your tax refunds and/or tax due. A lot of confusion would be avoided by doing that.
TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks. The WMR site will contain a message regarding your offset. It is also possible that the IRS caught a mistake you made and reduced your refund.
A possible reason for the reduction could be that the recovery rebate credit was completed incorrectly and you may have entered the amount of stimulus already received wrong, which could have reduced the refund you thought you were seeing.
It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.
https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts
IRS Treasury Offset Program Call Center at 1-800-304-3107
Be aware also that your Federal refund and state refund do NOT come together. Federal and state tax returns are processed by two completely separate entities. There is no rule as to which one will come first,
Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts
https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301
Reduced Refund https://www.irs.gov/taxtopics/tc203
NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.
https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc
A known issue has since been resolved where some users who chose refund processing were charged a slightly higher fee. However, if your refund is short $4,000, this issue would not apply to you. For other reasons why your refund may be smaller than expected, please click here.
My refund was supposed to be $13,051 both federal and state combined. State was only $661. Your 3rd party only sent me $8161.62. That's a huge difference. Who do I need to contact to get this resolved since clearly there is still a problem. Please let me know. Thank you.
Everything was entered correctly and accepted by both federal and state. I've never had this problem and clearly other people are experiencing the same thing. What is TurboTax's solution to fix this issue and retain thier customers? I have been a customer for 8 years now.
You say it was short over $4000----was it short by exactly $4200----as in 3 x $1400 per person for the 3rd EIP payment? Did you receive that last year and say on your return that you did not receive it?
I'm short $4850.38. Like I said all of my information was submitted correctly. I did not receive a 3rd check. The IRS even told my to claim that on my taxes. So something is seriously wrong. Everything was excepted and I have several confirmation emails to prove that. I just need to know who to contact. Clearly people on this forum are not having the best luck. I think TurboTax needs to step up and get these issues resolved to retain thier customers.
I'm short $4850.38. Like I said all of my information was submitted correctly. I did not receive a 3rd check. The IRS even told my to claim that on my taxes. So something is seriously wrong. Everything was excepted and I have several confirmation emails to prove that. I just need to know who to contact. Clearly people on this forum are not having the best luck. I think TurboTax needs to step up and get these issues resolved to retain their customers
Did you ever get your money? My refund is $4600 short this year. IRS website says full amount was deposited but the 3rd party place shorted me $4600.
What is Refund Processing Service?
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service