Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 24, 2020 10:37:44 PM

Why is my status not updating???

0 3 423
3 Replies
Level 15
Feb 24, 2020 10:41:47 PM

You asked:  "Why is my status not updating?"

 

Your status "where?"

 

Are you referring to the efile status shown in your Online TurboTax account at the Tax Home page?   If so, what does it say?  If it says "accepted", it will always stay accepted.

 

Or are you referring to a refund status you are seeing at the IRS "Where's My Refund" page?  If so, what is it?

 

If you efiled, how long has it been since you were accepted?

Level 1
Feb 24, 2020 11:37:05 PM

Mine is doing the same except for on the IRS2GO app ans its saying the same and ONLY information I have ever put in is incorrect and didnt match and to re renter it but when I do it still wont give me access to see the update/status on my refund. 

Level 15
Feb 25, 2020 2:53:40 AM


@mommalindsey25 wrote:

Mine is doing the same except for on the IRS2GO app ans its saying the same and ONLY information I have ever put in is incorrect and didnt match and to re renter it but when I do it still wont give me access to see the update/status on my refund. 


Please see the info in your thread that you started.

 

https://ttlc.intuit.com/community/taxes/discussion/i-used-the-irs-app-to-track-my-refund-and-have-entered-the-same-information-for-almoat-2-weeks-and/01/1219301