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New Member
posted Mar 12, 2020 12:36:55 PM

Why is my refund not accepted yet from turbo tax

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2 Replies
Level 15
Mar 12, 2020 12:50:23 PM

The

IRS

accepts or rejects your tax return--not TurboTax.    

 

ACCEPTED OR REJECTED?

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

 

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

Intuit Alumni
Mar 12, 2020 12:51:25 PM

It is not unusual for your return to stay in pending status for several days sometimes longer depending on the back log of returns filed and time it takes for the IRS to process them. Keep checking the IRS Where’s My Refund? site for updates. The tool is updated daily (usually in the overnight hours) so you don’t need to check more often. Please see the TurboTax FAQ What does "Pending" mean? for additional information.