Why is my balance 0 yet the government site says i should have been paid

If you have already filed your return, your refund meter may reset to $0.

 

This can happen if:

• You made additional changes to your tax return after you already filed.
• You started amending your return (this resets your Refund Meter to 0).
• TurboTax was updated after you filed.

If you haven't filed your return yet, you may want to review the details of your return while in TurboTax follow these steps:

1. While in your Tax Home,
2. Tax Tools on the left hand side of your screen,
3. Select Tools,
4. Select View Tax Summary,
5. Select Preview my 1040 on the left hand side of your screen.

If you haven't filed your return, you can change anything in TurboTax by going back to the area and the item that you entered and select Edit next to it.

 

If you have filed your return you can not change anything in TurboTax.  If you find any errors, you will have to file an amended return to correct it.  For information on how to file an amended return use this link:  How to file an amended return.