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New Member
posted Apr 28, 2023 6:57:30 PM

Why havnt they approved are denied my tax refund but they accepted it in feb

It told i need to verify my id but it didnt go threw

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1 Replies
Level 15
Apr 28, 2023 7:17:09 PM

I HAVE TO VERIFY MY IDENTITY

 

 

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund. 

 

If you do not verify your identity you will not get your refund.

 

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

 

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients