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Level 2
posted Apr 15, 2020 8:31:00 PM

Why haven’t I received the stimulus payment on the turbo card yet?

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1 Replies
Expert Alumni
Apr 15, 2020 8:50:52 PM

If you are qualified to receive a Stimulus Payment and if you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon the scheduled deposit on 4/15. You can sign in to your account to check your balance here: TurboCard Login

 

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account go to: TurboCard Lost.

 

If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic they may experience some delays on the site or phone line.