We do not have this information on the forum. You will need to contact Turbo Visa Debit Card if it has been longer than 10 business days since you filed your tax return and you selected your direct deposit with the Turbo Visa Debit Card (remember: Saturday, Sunday, and official holidays don't count as business days) you can visit TurboDebitCard.com or call toll-free at (888) 285-4169 to order a replacement.
Follow these steps to request a replacement card when you call:
Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306
I filed my taxes in January the exact date is the 29th you all accepted them and so did the federal IRS but then I received a letter stating that I had to go back and do my insurance info that I had already did with TurboTax fax my paperwork in on February 29th and still yet have not received my taxes but I had a friend that faxed her insurance paperwork back on the 29th of February and have received them already