☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Aug 1, 2020 12:02:16 PM

Why have i not received my turbo card yet?

0 3 644
3 Replies
Level 15
Aug 1, 2020 12:07:28 PM

See this TurboTax support FAQ for receiving the Turbo® Visa® Debit Card - https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/01/27306

New Member
Jan 22, 2021 11:17:04 AM

I order me a new turbocard over 2 weeks ago and still have not received my card please let me know why

 

Intuit Alumni
Jan 22, 2021 2:14:24 PM

@lpippin71 Your Turbo Visa Debit Card should arrive within 5-10 business days from the date you requested it. (Remember: Saturday, Sunday, and official holidays don't count as business days). If it has been more than 10 business days, please reach out to Customer Care for assistance.