Why doesn't the amount at the top of the page (in red) match the print out on the forms and records?

I completed the entire data entry on my Turbo Tax Premier and it says at the top of the page in red that I owe. When I save the records and print them out it says I am getting money back. There is an $8k difference.

1187

Expert Alumni

Apr 16, 2024 10:04:10 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

Go by what is on your forms.

Why sign in to the Community?

Why doesn't the amount at the top of the page (in red) match the print out on the forms and records?