Is this a TurboTax message you received? If so, then it sounds like you haven't filed your return.
When you originally went to file, did you proceed through all the filing steps and click the orange Transmit My Returns Now button? If not, then you didn't file.
Or it's common to have more than 1 account.
You can double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.
When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?
Do you have a specific question? If so, please let us know so we can assist you.
2022
myturbotax says i haven't filed but i have efiled and have received emails
originally mailed state taxes but they didn't receive it
i then efiled the state,,,,,,,,,,,,,,,,,,will the efile pick up the bank info when i efiled the federal tax, so payment is made