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New Member
posted Mar 23, 2025 11:12:14 AM

Why do I have to keep entering my information? Is there a problem with this version of TurboTas????

I enter my 1098 information. The next screen says I need to review the information. Then I have to enter it all again. I anyone else having this issue?

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1 Replies
Expert Alumni
Mar 23, 2025 11:16:19 AM

You may be able to resolve this by logging out of the program and logging back in. You can also clear your cache and cookies.

 ‌Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

 

You may also try using another browser.

 

Make sure to run all updates to your TurboTax Program. Click here for information on manually updating TurboTax.

 

If you have additional information or questions regarding this, please return to Community and we would be glad to help.