Are you using the Desktop program? There is no fee to get your refund either in the Online version or the Desktop program. There is a $25 fee to efile a state return in the Desktop program or you can print and mail state for free.
There is not a $25 fee for having a direct deposit. You have that confused with something else. Are you using the CD/download? If so, there is a $25 fee to e-file the state return, which you can avoid if you print and mail the state return instead.
There's definitely a bug this year. Fed e-file is free and state e-file is $25.
I noticed the $25 being deducted from the Federal refund. I typically look at the forms too, and never saw this in the past. I always pay $25 via credit card at end as they tack on a $40 processing fee if you let them pull out of the return. THAT's a JUNK FEE!!!
Well I paid the $25 state fee via credit card and the return it saved shows the $25 difference between amount overpaid and the amount refunded to me. So who's snagging my $25?
Not following you. Can you post a screenshot of that? Cover up any personal info.
On your 1040 return? Do you have a refund on line 35a? Anything on line 36 or 38? Did you maybe accidentally apply the $25 to next year?
to clarify:
You are almost ready to file screen: (4 distinct areas)
TurboTax Federal E-File $0
TurboTax XX State E-File $25
(Max Refund guarantee) Your Federal Refund is $XXX.XX. Total. $25 plus applicable state tax
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Tech support is playing dumb like they have no idea of the fee that is taxable!