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New Member
posted Mar 10, 2022 9:58:42 AM

Why didn’t I get my full refund back. No offsets

With out putting too much personal info out there on a public forum I really need to know why $3000 is missing from my tax returns.   I have no offsets.  I’ve contacted the irs to confirm this.  And I paid for the service when I filed (it wasn’t taking TurboTax filing fees out of my refund, I’ve already paid you for your services) And yet I’m missing $3000.   I need someone for further assistance because getting someone on the phone or email something.  It is like trying to talk to the president of the United States on the phone.  

 

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3 Replies
Intuit Alumni
Mar 11, 2022 8:52:11 AM

More details and assistance on why your refund may have been lower than expected has been provided by clicking here. Also, the TurboTax FAQ provided below will give you some more reasons as to why it may have been lower than expected. 

Why did my refund go down compared to last year's?

Level 1
Mar 11, 2022 9:08:03 AM

I am

going through the same thing. The reason the irs provided doesn’t apply to me at all and when I call the offset number it’s telling me I have none . I am missing over $6k and turbo tax is no help . 

Intuit Alumni
Mar 11, 2022 9:45:29 AM

More details and assistance on why your refund may have been lower than expected has been provided by clicking here. Also, the TurboTax FAQ provided below will give you some more reasons as to why it may have been lower than expected. 

Why did my refund go down compared to last year's?