Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Jun 3, 2019 10:25:29 AM

Why did i not received my refund in the amount approved byIRS?

0 3 424
1 Best answer
Level 15
Jun 3, 2019 10:25:31 AM

How much was the difference in what was filed and what was received?
Did you request to have the TurboTax account fees paid by the federal tax refund?

3 Replies
Level 15
Jun 3, 2019 10:25:31 AM

How much was the difference in what was filed and what was received?
Did you request to have the TurboTax account fees paid by the federal tax refund?

Level 15
Jun 3, 2019 10:25:33 AM

Approved, or just Accepted? They are not the same.

Intuit Alumni
Jun 3, 2019 10:25:34 AM

If your tax refund is lower than TurboTax quoted, it may be caused by a refund offset. This is when the government applies part or all of a taxpayer's refund towards the taxpayer's past-due income tax, child or spousal support, student loans, or state unemployment compensation debts. Also, if you pay state taxes. make sure you did not add together your state and federal refunds.  

Please see the TurboTax FAQ, listed below, to learn about refund offsets. 

https://ttlc.intuit.com/replies/3288510