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New Member
posted Feb 23, 2020 11:46:42 PM

Why did I get an email telling me my taxes will be deposited on my visa green dot card when I did not request a visa green dot card

0 3 269
3 Replies
Expert Alumni
Feb 24, 2020 12:09:43 PM

See this answer provided by TerukoL.   Although it mentions reviewing the method you chose to PAY your taxes, these are the same steps to review how you receive your REFUND:

 

https://ttlc.intuit.com/community/after-you-file/discussion/i-requested-a-visa-debit-card-for-my-return-to-be-deposited-on-and-i-did-not-put-bank-info-on-return/00/1043532#M218945 

Returning Member
Feb 25, 2020 5:52:28 AM

I have the same question as op and you’re answer doesn’t not adequately answer anything. Please reread op. Thank you. 

Expert Alumni
Feb 25, 2020 10:04:03 AM

Here is some information about possible phishing scams.  https://ttlc.intuit.com/community/security/help/avoid-phishing-scams-and-spoofed-sites/01/26449#M24

 

For further assistance here is information about contacting TurboTax Customer support.

They are available from 5am to 9pm Pacific Time

 

 https://ttlc.intuit.com/replies/3300041