If you have not yet filed, you may edit direct deposit information by doing the following:
1. With your return open, click the File tab
2. You will land on the last step page
3. Complete Step 1 if you haven't already
4. Then, the second line should say "Your refund info"
5. To make an edit, click Revisit
6. On the next screen, make sure In my bank is selected. Then, continue
7. You may edit your account information on the next screen
If the program is still recognizing your bank information from last year, please reference this TurboTax FAQ for a workaround.
If you have already filed, it is too late to update your bank account information in the program. Assuming the bank rejects your refund because it is an incorrect account, the IRS will issue a check and mail it to the address shown on your tax return. Or, if the return hasn't already posted to the IRS's system, you can ask them to stop the direct deposit. You may call them toll-free at 800-829-1040, M - F, 7 a.m. - 7 p.m. For more information, please see IRS FAQ: What should I do if I entered an incorrect routing or account number?
There is option to revisit b/c it doesn't like my account number. I am only able to enter 6 of the 10 digits. I the get a message to verify my account number, which I can not do either.
Hello,
I have the same issue as the other person. Turbotax will only let me enter 6 digits of my 10 digit bank account number. This needs to be fixed. otherwise i cannot electronically file my taxes.
Please contact us via phone so we can better assist you. To speak with a TurboTax Expert, refer to the instructions in the following Help Article: How do I contact TurboTax?