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New Member
posted Apr 10, 2020 7:48:04 PM

Where’s my refund?

I filed my taxes 2/18/20 I have not seen nothing a single email stating that it’s on its way, I went the irs page to look up my refund they claim it don’t exist...now you guys want me to pay you $30 just to talk to somebody, this is a terrible service and I will never use this again nor would I recommend anybody to do taxes with turbo tax!

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1 Replies
Level 15
Apr 10, 2020 7:52:46 PM

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

 

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?