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Level 2
posted Feb 25, 2020 11:48:29 PM

Where is my refund? And direct deposit

 

The irs says my refund will be sent February 26th  which is today and I still havent got it. 

Question one: is there a time it is deposited? Or should I have already got it.

Then I want to get my paycheck from my work put on my turbotax card every payday I think I got down how to set that app through my turbocard app. But.....

Question two: if I do direct deposite are there any fees? Such as every time i make a purchase? Or are there over draft fees? What about atm fees? 

0 39 3610
24 Replies
Level 1
Feb 26, 2020 4:35:52 AM

I didn't get mines either. What's going on.

Level 1
Feb 26, 2020 4:50:35 AM

I didn't get mine today either. YET. I could he wring but my understanding is that they release them in the afternoon/evening. Like between 4-6pm on Wednesdays. I'll be keeping an eye out this afternoon 

Level 1
Feb 26, 2020 5:40:00 AM

I hope this information helps everyone. If you elected to have turbo tax fees deducted from your taxes it went to Santa Barbara bank first. You can log into their website with the same information you would use in the IRS website to track your refund. It will then tell you when your refund was sent to your bank from them and when it should arrive. Mines said it went ACH today and my bank should have it in 1-2 business days. Just type in Santa Barbara bank and click on”What’s the Status of my 2019 Refund”. I hope this helps. Have a blessed day! 

Level 1
Feb 26, 2020 5:41:58 AM

Hey Janet check my post and you will see how you can track it if you were having turbo tax fees deducted from your refund. 

Have a great day!

Returning Member
Feb 26, 2020 5:50:15 AM

I didn't get mine either 

Returning Member
Feb 26, 2020 5:59:28 AM

Yea just checked and it's there but WHY Did they send it there?  If this is a turbo tax thing it's wrong to hold someone's refund for an extra 2 days I think.  

Level 15
Feb 26, 2020 6:02:19 AM


@Bdavis385b  wrote:

Yea just checked and it's there but WHY Did they send it there?  If this is a turbo tax thing it's wrong to hold someone's refund for an extra 2 days I think.  


TurboTax cannot receive any type of tax refund, federal or state.

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

 

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

 

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Returning Member
Feb 26, 2020 6:10:19 AM

I found out the irs sends it there and it's like a holding cell or cloud. Just another 2 days waiting 

Level 1
Feb 26, 2020 8:47:03 AM

I haven't received mine yet either. But just about everyone else that i talk to have received theirs yesterday. And all of ours said by the 26th.

Level 1
Feb 26, 2020 8:50:00 AM

I kjow for a fact people have gotten their already. So not everyone's is being held for 2 days.

Level 5
Feb 26, 2020 8:50:29 AM

I haven’t received mines but when i called Santa Barbara bank the automated system said pending deposit but my dd date was today. Ive been hold with Santa Barbara for 30 minuties and still waiting

Level 1
Feb 26, 2020 9:47:52 AM

let me know the outcome please 

Level 1
Feb 26, 2020 11:06:17 AM

I just received mine along with my usual direct deposit from my job. I guess my bank was holding it so they could post together?? 🤷🏾‍♀️

Level 3
Feb 26, 2020 11:43:33 AM

Have you gotten it yet? 

Level 3
Feb 26, 2020 11:44:14 AM

still haven’t received mines. My status says today. I called my bank they said they haven’t got nothing. I called irs to make sure e erything wasn’t okay and they said everything was perfectly correct and fine. I go to Santa Barbara bank and it’s says I’ve been paid my tax! I haven’t even received a penny. This is my LAST time ever filing with turbo two years in a row I had a problem with them. Unbelievable 

Returning Member
Feb 26, 2020 11:58:21 AM

Not yet 

New Member
Feb 26, 2020 12:09:43 PM

I have t gotten my money yet either when I check it’s.gov it says a date of today . Why haven’t it came yet ? I also got an advance with turbo tax is this a reason it’s late ? Does that mean mines had to got the other bank as well ? 

Returning Member
Feb 26, 2020 12:15:52 PM

This helped so much! Thank you.

Level 2
Feb 26, 2020 12:26:07 PM

Irs gave me my date for today as well and i have no received it . It says turbox tax received it and took their payment and nothing yet

Level 2
Feb 26, 2020 12:31:23 PM

Same exact thing im not happy this is happening but im glad im not the only one . But i did the same exact steps as you and still nothing this is bull crap never again. 

Level 5
Feb 26, 2020 12:37:05 PM

I just don’t understand what the hell happened this year for this to happen 

Level 2
Feb 26, 2020 12:38:42 PM

Me either the last two years . Never again i been dealing with this since this morning im over it ! We just want our money 

Level 3
Feb 26, 2020 12:39:24 PM

I was told that turbo tax is under investigation? Dont know how true it is. 

Level 2
Feb 26, 2020 12:55:20 PM

If you don’t  mind me asking who do you bank with @Sorayah1993