Do you apply for and were approved for the Turbo Prepaid Visa Card? Normally it should have come within 5-10 business days.
If you were approved and haven't received it, please phone the Turbo Card's customer service number for assistance. You can get the phone number in this FAQ:
https://ttlc.intuit.com/questions/4139949-how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-card