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New Member
posted Jun 4, 2019 8:15:02 PM

Where is my info for my 2015 taxes that i saved

I saved my info but it seems to have lost all my info from 20115

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1 Replies
New Member
Jun 4, 2019 8:15:03 PM

If you filed online:

If you do not see the return you completed, it is likely that you have a duplicate account. We allow users to set up multiple user id's with the same email address so that multiple returns can be filed, and it is very easy to set up another account.

To see if you have multiple user ID's, please try the following:

  1. Click the following link: https://myturbotax.intuit.com/account-recovery/
  2. Enter your email
  3. Check your email for a list of user Id's and the date last accessed.

***If you do not have more than one account or you see a box on the left to track your return, click Taxes at the top of the screen and go to Tax Timeline.

If you filed through desktop software:

Windows:

https://ttlc.intuit.com/replies/3301497

Mac:

https://ttlc.intuit.com/replies/3302441