☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 17, 2025 12:07:07 PM

Where can I change my direct deposit information as I joined a different bank? The help instructions in TT are wrong.

TT help section says to go to the file section and click on Step 2 - your refund info. But when I go to the file section it only lets me start the Step 1 - Review your order section and there is a button that wants me to confirm my old bank which I don't want to do. Now TT doesn't let me advance to step 2.

0 1 1405
1 Replies
Level 15
Mar 17, 2025 12:09:37 PM

You have to go to Step 2 in the FILE section.

 

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

 

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.