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New Member
posted Jun 4, 2019 11:15:57 PM

When will my card receive the taxes it says it should be loaded shortly after i activate my card and there isn't any money in the card why?

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1 Best answer
Level 1
Jun 4, 2019 11:15:59 PM

Once the IRS approves your tax return, your refund will be deposited directly to your account.

 Check the status of your return here:  Where's My Refund? at IRS.gov.

  • Accepted means your tax return is now in the government's hands and has passed the initial inspection (your verification info is correct, dependents haven't already been claimed by someone else, etc.). After acceptance, the next step is for the government to approve your refund.
  •  Once the IRS approves your tax return, your refund will be deposited directly to your account.
  • To avoid delays, be sure the name on the tax return is exactly the same as the name on your Turbo Prepaid Visa Card.

Questions or Problems

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

3 Replies
Level 1
Jun 4, 2019 11:15:59 PM

Once the IRS approves your tax return, your refund will be deposited directly to your account.

 Check the status of your return here:  Where's My Refund? at IRS.gov.

  • Accepted means your tax return is now in the government's hands and has passed the initial inspection (your verification info is correct, dependents haven't already been claimed by someone else, etc.). After acceptance, the next step is for the government to approve your refund.
  •  Once the IRS approves your tax return, your refund will be deposited directly to your account.
  • To avoid delays, be sure the name on the tax return is exactly the same as the name on your Turbo Prepaid Visa Card.

Questions or Problems

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

New Member
Jun 4, 2019 11:16:01 PM

So if the IRS refund tracker says it's approved, it should be automatically deposited onto the Turbo card? Mine has been approved for two days and it still isnt deposited.

Level 1
Jun 4, 2019 11:16:04 PM

Make sure your card is activated. Occasionally refunds are delayed, even with the Prepaid refund option. For more information see: <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/6419974">https://ttlc.intuit.com/replies/6419974</a>