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New Member
posted May 27, 2020 1:35:14 PM

When will I receive my refund? I filed April 03 2020 and still haven't received my refund

0 2 361
1 Best answer
Level 15
May 27, 2020 2:01:15 PM

Was your Federal return accepted? If it was accepted,  then TurboTax does not get any information about the processing of your return or refund.  Only the IRS would know.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

It is taking the IRS longer to process returns since they are closed.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds

 

How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

2 Replies
Level 15
May 27, 2020 2:01:15 PM

Was your Federal return accepted? If it was accepted,  then TurboTax does not get any information about the processing of your return or refund.  Only the IRS would know.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

It is taking the IRS longer to process returns since they are closed.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds

 

How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

Expert Alumni
May 27, 2020 2:04:38 PM

The COVID-19 pandemic has slowed IRS processing times for all tax returns, and the IRS has completely suspended processing paper (mailed) returns until further notice.

 

IRS phone service is also suspended.  But, you can check the status of your refund at this IRS website.  You'll need to enter your Social Security Number, your Filing Status and the refund amount as shown on your tax return.