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New Member
posted Jun 3, 2019 12:06:17 PM

When I try to track my return through the IRS link it says the information is not found. However the turbo tax says my return has been accepted

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1 Best answer
Level 1
Jun 3, 2019 12:06:19 PM

Refunds are generally processed within 21 days after acceptance. 

If you contact the government or try look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until the government starts reviewing and processing your return, they won't have any record of it.    

4 Replies
Level 1
Jun 3, 2019 12:06:19 PM

Refunds are generally processed within 21 days after acceptance. 

If you contact the government or try look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until the government starts reviewing and processing your return, they won't have any record of it.    

New Member
Jun 3, 2019 12:06:20 PM

Mines says the same thing and been 21 days

New Member
May 4, 2021 9:44:32 AM

I need help with my Federal refund. I filed online 2/2/2021 and I have not received it yet and I can't track it. When I try to track it nothing can be found.

Expert Alumni
May 4, 2021 2:51:38 PM

@Marylouhaggerty You will have to call the IRS at 1-800-829-1040 to check on the status of your refund. TurboTax cannot help you with this, the IRS will only talk to the tax filer for security reasons.