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New Member
posted May 31, 2019 5:09:52 PM

When I track my state return on my state's website it's says $0 under refund amount& says under review for the status.I'm supposed to get $716 back.Why is this happening?

I live in CT.

0 50 12567
1 Best answer
New Member
May 31, 2019 5:10:08 PM

If the status has changed from "Under review" to "Your return has not yet been processed", it indicates they have completed the review and have sent your return to be processed. They haven't, however, completed the processing.

For a precise answer, you would have to contact the CT Department of Revenue Services for an explanation.

24 Replies
New Member
May 31, 2019 5:09:52 PM

I have the same issue. Did they end up issuing the correct amount?

New Member
May 31, 2019 5:09:53 PM

Mine says that now too... i cannot find an answer on t sh website as to what that means

New Member
May 31, 2019 5:09:55 PM

I am getting the same message, anyone knows how long it wojld take the review

New Member
May 31, 2019 5:09:57 PM

Did any of you end up getting your refund?

New Member
May 31, 2019 5:10:01 PM

i have the same issue, also in CT, im hoping turbotax didnt have some sort of flaw that messed up refund amounts, according to the refund i am supposed to receive more than my federal, just seemed weird to me... has been 7 days since i filed, and i have already received my Federal.

New Member
May 31, 2019 5:10:05 PM

Have you claimed a child dconti203

New Member
May 31, 2019 5:10:06 PM

This has been happening to me for 3 years now. Turbo tax say both federal & state were accepted by the irs but everytime i only recieve federal & when i go on all these websites to try & figure it out, i get no where. It just says something about it being modified but i never get any letters or anything telling me why or what is going on. It's very frustrating & even when you try to call, you get no where. If anyone gets any type of leads please let me know!!!

New Member
May 31, 2019 5:10:07 PM

this happened to me too! does anyone have any updates?

New Member
May 31, 2019 5:10:08 PM

If the status has changed from "Under review" to "Your return has not yet been processed", it indicates they have completed the review and have sent your return to be processed. They haven't, however, completed the processing.

For a precise answer, you would have to contact the CT Department of Revenue Services for an explanation.

New Member
May 31, 2019 5:10:13 PM

Unfortunately,  you would have to contact the Connecticut Department of Revenue Services for an explanation of why they are reviewing your return. They also won't show an amount for "refund" until they have completed the review.

State Departments of Revenue and Taxation (and the IRS) select returns for additional review using a number of criteria, one of which is completely at random. They often review e-filed returns if there are large refunds due because of W-2 withholding; employers are not required to send the state its copy of the Form W-2 until Jan 31, so the state doesn't have independent verification of the withholding you are reporting. 

Contact CT DRS

Depending on the reason for the review and internal policies, they may not tell you why your state return was selected for review.

New Member
May 31, 2019 5:10:15 PM

Now it's back to "your return has not yet been processed " why would this happen?

New Member
May 31, 2019 5:10:17 PM

That happened to me within 24 hours my return processed with the correct refund

Level 1
Feb 22, 2021 2:49:21 PM

Got a letter saying its under review

New Member
Apr 21, 2021 4:41:36 PM

I have the same issues 'under review' then 3 days later 'not proceessed'

State of CT is bad news they are nasty.

I would rather deal with the IRS and I mean that.

State of Connecticut  should learn how to treat taxpayers because this state does NOTHING  for their taxpayers..worse state ever  

New Member
Apr 21, 2021 4:46:09 PM

This state and the people that run it ..shameful... pitbull mentality 

Expert Alumni
Apr 22, 2021 5:51:43 AM

We are sorry that you are having an issue with your state income tax return.  TurboTax does not issue refunds or Stimulus checks.  TurboTax is a tax preparation platform.  If you have submitted your return , then TurboTax is out of the picture.  There could be several reasons why you have not received your Stimulus or refund.

Level 2
Jan 27, 2022 8:15:20 PM

I just did my taxes & my CT status says $0 & under review & I don't understand why !!!!!! It's so frustrating! I've never had this happen before. 

Expert Alumni
Jan 27, 2022 8:32:09 PM

When you file a return with your state, the refund is zero until the state decides to accept your return and then process it. Once the state makes a decision, you will either get paid, get an audit letter, or be rejected.

 

@Jademn128

Level 2
Jan 27, 2022 11:34:15 PM

Why would they say it was accepted by the state if it's not then ? I got the email stating the state accepted my returns on the 25th. 

Level 2
Jan 28, 2022 6:04:52 AM

Mine says the same idk if its turbo tax or what i notice it had alot of glitches when doing my state tax i even had a turbo tax expert look over it and say it was all good i think the app is making mistakes causing ct to flag it 

Intuit Alumni
Jan 28, 2022 7:20:09 AM

Which state are you filing in? 

To confirm, you did receive confirmation from TurboTax that your state return was accepted?

@Jademn128

@Tking24

Level 2
Jan 28, 2022 8:14:04 AM

Yes it did and CT everyone filing in ct with turbo has the same issue this hasn’t happened before

Intuit Alumni
Jan 28, 2022 8:38:18 AM

Thank you for your feedback. We will take a deeper look into this experience to see how it can be improved. 

Level 2
Jan 28, 2022 1:28:01 PM

Mine was accepted on Jan.24. It says the exzact same thing everyone else says,I just checked my status. Amount is $0 and "Under review". Not for nothing. I have the easiest return possible one single W2. Something is not right for this to go on with all of us.