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New Member
posted Aug 16, 2025 9:29:55 AM

When I select credit karma to receive my tax refund it doesn't lead to an option to file my tax

How do I return to TurboTax after going to ck

0 1 3090
1 Replies
Level 15
Aug 16, 2025 10:56:04 AM

Not sure what you are doing to choose the method of receiving your refund.    You are supposed to do that in step 2 of  of the FILE section in your TurboTax return.

 

 

You have to go to Step 2 in the FILE section.

 

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

 

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.