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Returning Member
posted Mar 7, 2021 11:21:38 PM

What the heck????

TurboTax is saying my refund has been received in my bank account but it hasn’t!! I go to the IRS page wmr & they can’t seem to find my return all of a sudden? Just yesterday it said it was still pending? What is going on it’s been more than 21 days

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1 Replies
Intuit Alumni
Mar 11, 2021 10:44:08 AM

TurboTax does not receive updates from the IRS once they have accepted your return. 

 

If you e-filed, make sure the return was e-filed successfully and accepted:

  • Re-check your e-file status 

    Make sure to enter the federal refund amount without the state refund, less any TurboTax fees if you chose to pay any fees out of the refund.

  • If you are married filing jointly try using the Social Security Number for the name that appears first on the return. 

If you have already tried the above on the IRS WMR website, you can check the status of your refund by calling the IRS Refund Hotline at 800-829-1954. 

 

Please check Why is there no record of my return at Where's My Refund (WMR)? to learn more.