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New Member
posted Jun 6, 2019 1:45:04 AM

What steps should I take next to get my taxes in my hands? I filed my taxes myself this year with turbo tax and I selected for it to be mailed but once I check status it says my taxes have been sent t

how should I go about to find out where my taxes are, it says it's been sent 2-7-2018, but I have nothing, any suggestions?

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1 Best answer
New Member
Jun 6, 2019 1:45:05 AM

Can you go into your TurboTax account and check the status? You should have either a green check mark that the IRS accepted the return or a red "X" for returned with error(s). Also, if you are getting a refund, go to the IRS Where's My Refund website to check there too.

4 Replies
New Member
Jun 6, 2019 1:45:05 AM

Can you go into your TurboTax account and check the status? You should have either a green check mark that the IRS accepted the return or a red "X" for returned with error(s). Also, if you are getting a refund, go to the IRS Where's My Refund website to check there too.

New Member
Jun 6, 2019 1:45:07 AM

Yes, it's been accepted, and I signed onto irs app to look for my refund and it said it's been sent to my bank on 2/7 but I never requested for direct deposit and it said green dot bank was the bank and I don't bank with them at all nor heard of it before. Any other suggestions?

New Member
Jun 6, 2019 1:45:09 AM

Green dot bank is the prepaid VISA card, I think. Did you select that option when you filed?

New Member
Jun 6, 2019 1:45:11 AM

I selected for it to be sent to me not direct deposited, when filing it specified I would be sent a prepaid card and I ha e yet to receive it and it's been over the 5-10 business days.