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New Member
posted Nov 9, 2020 9:55:25 PM

What is the status of my 2018 tax return

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2 Replies
Level 15
Nov 10, 2020 5:37:26 AM

If you efiled successfully or mailed in the return then the only one to answer your question ...

 

Here is the normal method to reach a live IRS agent when they are operating smoothly, and I'll also tell you below how to reach the IRS Taxpayer Advocate Service, if needed.

 

IRS:  800-829-1040 (7AM-7 PM local time) Monday-Friday

 

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

  • First choose your language.  Then listen to each menu before making the selection.
  • Then press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions." 
  • It may then ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
  • Then it will get "tired", and you'll get another menu.  Choose 2 for "personal".
  • Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
  • I usually use a speakerphone so I can work on something else while waiting.

If you have no luck reaching the IRS, or don't get good info, you can try contacting the IRS Taxpayer Advocate Service for your area.    They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS.    At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.    If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent.  A couple of users reported that at least for them, that was a backdoor route to the IRS.

 

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

 

Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

 

Level 15
Nov 10, 2020 7:31:27 AM

@juanpizano09 You did not mention when or how you filed your 2018 return.  If you were late and ended up mailing it in 2020 it might just be in a pile of unopened mail that the IRS has not processed yet.  The IRS is working on opening and processing over 11 million pieces of mail that piled up in trailers during the pandemic.  If you mailed your 2018 return in 2020, all you can do is wait for them to open it and process it.  Nothing will show up on the IRS refund site for a 2018 return.

 

If you filed it during 2019 then only the IRS can tell you now what happened with it.  TurboTax never knows about your tax return or refund after you file your return.