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Level 3
posted Jun 6, 2019 1:49:33 AM

What is tax products group why is my refund with them? And how long til they release my funds to my turbo card?

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1 Replies
Level 15
Jun 6, 2019 1:49:35 AM

REFUND PROCESSING FEE

Your tax refund was not sent to TurboTax.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service