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New Member
posted Jun 7, 2019 4:46:15 PM

What is my tracking number for my green dot card to pick it up at the post office

USPS tracking number for my greendot card

0 19 4866
19 Replies
Intuit Alumni
Jun 7, 2019 4:46:15 PM

It usually takes 5 to 10 business days for the Visa card to come. However, if you have never received your card, please visit  TurboPrepaidCard.com  or call us toll-free at 1-888- 285-4169 (select, Option 1, then 2) to get a new card sent. Please make sure the correct address is on file.

See the TurboTax FAQ below, for more information about your Visa Card: https://ttlc.intuit.com/replies/6419971


New Member
Apr 13, 2020 4:23:16 PM

Where’s my new green dot card

New Member
Apr 13, 2020 4:24:57 PM

How do I found out when my new green dot card is coming?

Expert Alumni
Apr 13, 2020 4:31:55 PM

 

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

 

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

New Member
Apr 29, 2020 7:38:19 PM

What is my tracking number for green dot

 

New Member
May 5, 2020 8:52:39 AM

I'm trying to figure where my Green Dot card is an if my stimulent check was direct deposited on to it 

 

Expert Alumni
May 6, 2020 9:19:04 AM

Go here:  https://www.irs.gov/coronavirus/economic-impact-payments

 

This FAQ site may also answer your questions.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

 

 

  • I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

 

  • I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   

 

For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

New Member
Oct 1, 2020 1:05:08 PM

Trying to track my greendot card

Level 15
Oct 1, 2020 1:14:09 PM


@Rosajeff wrote:

Trying to track my greendot card


If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

 

The Turbo Visa Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation.

New Member
Jan 15, 2021 1:31:57 AM

What is my tracking number for my green dot card

New Member
Jan 15, 2021 1:35:27 AM

My green dog hasn’t arrived yet can you tell me why 

New Member
Jan 15, 2021 1:37:07 AM

My green dot card hasn’t arrived yet can you tell me why ?

Intuit Alumni
Jan 15, 2021 11:08:51 AM

@Mamodeo

 

Unfortunately, we don't have access to the information regarding your Turbo Visa Debit Card in this public forum. You will need to call customer service. The correct number is listed on the Contact us page. 

Returning Member
Mar 23, 2021 12:34:48 AM

[phone number removed]

Expert Alumni
Mar 23, 2021 8:04:47 AM

The Customer Care Green Dot phone number can be found here: Contact Us.

 

For more information, see: Turbo Debit Card or Turbo Debit Card Stimulus Payment.

 

To get your account information from the IRS, see:  IRS View Your Tax Account.

Level 1
Mar 31, 2021 8:46:01 PM

What is my tracking number to my green dot card 

Intuit Alumni
Apr 1, 2021 9:05:46 AM

@JackTy21 If you have any questions or need assistance with your Turbo Visa Card, please visit TurboDebitCard.com or call toll-free at (888) 285-4169.

New Member
Mar 9, 2022 11:36:35 AM

What is my tracking number for my green dot card

Intuit Alumni
Mar 9, 2022 11:56:57 AM

@Rexer 2020

If you have any questions or need assistance with your Turbo Visa Card, please visit TurboDebitCard.com or call toll-free at (888) 285-4169.