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New Member
posted Jun 1, 2019 11:58:00 AM

What is bank print check

2 563 10048
24 Replies
Expert Alumni
Jun 1, 2019 11:58:02 AM

If you did the Refund Transfer to have your TurboTax fees taken out of your refund, "bank print check" means that your bank did not accept the direct deposit of your refund so Santa Barbara Tax Products Group is mailing you the check instead.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com.

New Member
Mar 4, 2020 6:43:14 AM

What is "print check" & where is my refund?

Intuit Alumni
Mar 4, 2020 4:52:05 PM

You can check your refund status at the IRS Where's My Refund? site.

 

It sounds like you chose to have your TurboTax fees deducted from your refund.  This is handled through Santa Barbara Tax Products Group (SBTPG).  Once your fees are deducted, SBTPG will direct deposit the remaining funds into your account.  If your bank does not accept the deposit, SBTPG  will issue you a check instead.  Print check means a refund check was printed for you.

 

Refer to the following TurboTax FAQ if you need further assistance:  Who provides Pay With My Refund? - Community

Level 1
Mar 11, 2021 7:25:57 PM

How long does it take to receive check once Bank print check has been printed?

Intuit Alumni
Mar 11, 2021 7:33:31 PM

It sounds like you chose to have your TurboTax fees deducted from your refund.  This is handled through the Santa Barbara Tax Products Group (SBTPG).  Once your fees are deducted, SBTPG will direct deposit the remaining funds into your account.  If your bank does not accept the deposit, SBTPG  will issue you a check instead.  Print check means a refund check was printed for you.

 

Refer to the following TurboTax FAQ if you need further assistance:  Who provides Pay With My Refund? - Community

Level 1
Mar 11, 2021 8:03:00 PM

How long will it take for me to receive the check in the mail?

Intuit Alumni
Mar 12, 2021 9:29:37 AM

@Adorris13 

 

It can take 4-6 weeks to receive your check via mail. This is after the IRS accepts and approves your return. If your original check was returned to the IRS for some reason, it will take longer for the second check to be issued because they have to ensure the first check was not cashed.

Level 2
Mar 25, 2021 11:05:27 AM

If my bank rejects my check after Santa Barbra took their fees out do they send the check directly to me or back to the irs? How long does it take 

Intuit Alumni
Mar 25, 2021 11:31:45 AM

If your financial institution rejects your refund, the money is sent back to the IRS for them to issue a paper check. It is difficult to say how long it will take for the IRS to receive the funds back and forward a refund check to you. 

 

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Level 2
Mar 25, 2021 2:04:32 PM

How long does it take to receive a check from TPG after it was sent out ?

Intuit Alumni
Mar 25, 2021 2:14:15 PM

Are you referring to receiving your direct deposit from Santa Barbara Tax Products Group or receiving a paper check from the IRS? If the IRS is sending you a paper check, you will need to contact them regarding timeframe - contact information can be found here @Niejahunt.

Level 2
Mar 25, 2021 2:50:03 PM

Hi , Santa Barbara Tax Products Group sent a paper check 

Intuit Alumni
Mar 25, 2021 3:13:23 PM

You can contact them with questions surrounding timeframes - their contact information can be found here @Niejahunt.

Level 2
Feb 21, 2022 1:09:21 PM

Just curious how long it took santa Barbara bank to get your check to you? I'm waiting on them to send me mine. 

Level 3
Feb 24, 2022 6:18:48 AM

how long did it take for a gf to send out I’m waiting on mine as well ? 

Intuit Alumni
Feb 24, 2022 7:28:07 AM

@Ashcee11

 

I am not sure I understand what GF is.  Did you pay with your refund?  

 

To track your return, please see our tracking guide here

 

If you paid with your refund and you are wanting a status update from SBTPG, you can reach them here: https://www.sbtpg.com/contact-us/

 

 

 

New Member
Feb 28, 2022 2:29:33 PM

These tax folks are dumb don't receive the right answer to your question and sbtpg claiming system error and now I'm waiting with no information these assholes are working from home telling you anything to get you off the phone. 

Level 4
Feb 28, 2022 3:19:26 PM

How long does it take to receive my bank print check(aka tax refund) from TPG? I'm guessing 7 to 14 business days via US postal service 🤔 

Level 3
Feb 28, 2022 3:34:24 PM

Bank print check is a check from SBTG I just now got of the phone with someone and they are telling me they only mail checks once a month so frustrating 

Intuit Alumni
Feb 28, 2022 4:54:59 PM

It is usually within 5 days from the date of mailing will you receive the check. However, you can contact SBTPG as they should be able to tell you why the check was issued.

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Level 2
Feb 28, 2022 5:16:51 PM

I called Sbtpg last week about my bank printed check and I was told they only send checks out on Tuesdays and Thursdays. I haven't received anything yet so I tried to call today and sat on hold for 2 hours but was hung up on.. anyone know if they send checks out weekly or once a months? I can't seem to get them to give me a straight answer.

Level 2
Feb 28, 2022 5:49:42 PM

How long does it take to receive your via bank print check 

Level 2
Feb 28, 2022 5:55:37 PM

If my bank rejected my check after Santa Barbra took out their fees , do they send the check directly to me or the irs ?

Intuit Alumni
Feb 28, 2022 6:08:55 PM

The refund will be sent out to you in a check. it will take 7-10 business days for you to receive the check.