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New Member
posted Aug 23, 2021 6:43:16 AM

What are my options

I filed my taxes on May 20th but they have been amended I still haven't received my taxes but I was wondering is there a way the tax us fee can be waived because I don't have a job nd this will make account go into the negative and also will I still receive my second round of stimulus because I still haven't atleast got that 

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Level 15
Aug 23, 2021 6:50:19 AM

Is TurboTax emailing you about the fees for using the software?

 

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

 

 

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships.

If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.