We never received our 2021 NY State tax refund after it was accepted by NYS. Did anyone else experience the same thing?

Check your refund status with the New York Department of Taxation and Finance if you never received your money.

1. Select the tax year for the refund status you want to check.
2. Enter your Social Security number.
3. Choose the form you filed from the drop-down menu.
4. Enter the amount of the New York State refund you requested. See Refund amount requested to learn how to locate this amount.

Click on Check Refund Status.

You can call New York at 518-457-5149.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-new-york-tax-refund/L23jUX14w_US_en_US?uid=ldb2biua